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Arlene E. Nambatac / Customer Service Specialist

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Written by MiJobz 7412124     October 29, 2013    
 
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Basically I love life and I love living life. I enjoy the outdoors, traveling, restaurants, laughing, going to cultural events, and socializing with quality people. Its just better living and sharing life with someone else :) I enjoy being active, healthy and Staying fit. My family and friends are important to me as well. If you’d like to know more Say “hi”. I didn't reveal a lot about my Self for you to read on purpose. Rather we chat, talk, engage in conversation to get to know each other instead of us reading through a long page in this section about each other. Also, just because someone looks like a good match “on paper”, doesn't necessarily translate in reality. My objective is to be able to explore my ability and skills developed by a strong work of ethics. To enhance my knowledge on the different field expertise, considering all aspects of works are additional carrier growth opportunities. To be part of the success of the company I will work for. 

Contact Details

Name
Arlene E. Nambatac
Country
Philippines
Your Skype Name
arlene_cdo

Personal

Gender
Female
Religion or Faith
Christian
Marital Status
Married
Ethnic Origin
Filipino
Age
33

Work Status

Are you working currently?
No
Weekly Available Hours
25 hours per week
Home or Commute?
Home

Work Experience

Work Experience
Del Monte Phils. Inc. – Fast Services Corp. July 2011 – Jan 2012 Operations Supervisor Raw Material & Packaging Material Warehouse Supervisor Job Purpose: Maintains inventory and supplies by receiving, storing, and delivering items; securing warehouse; supervising staff. • Accomplishes warehouse human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures. • Meets warehouse operational standards by contributing warehouse information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying warehouse system improvements. • Meets warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions. • Moves inventory by scheduling materials to be moved to and from warehouse; coordinating inventory transfers with related departments. • Delivers supplies and equipment to departments by receiving and transferring items. • Maintains storage area by organizing floor space; adhering to storage design principles; recommending improvements. • Maintains inventory by conducting monthly physical counts; reconciling variances; inputting data. • Secures warehouse by turning alarms on; testing systems. • Keeps equipment operating by enforcing operating instructions; troubleshooting breakdowns; requiring preventive maintenance; calling for repairs. • Updates job knowledge by participating in educational opportunities; reading technical publications. • Accomplishes warehouse and organization mission by completing related results as needed. • Ensure compliance with OHS procedures and practices. • Supervision of all staff under your direct or indirect control. • Administration duties as required to ensure daily KPI performance is achieved. • All resources are utilized efficiently. • Stand in for the Manager during Holidays / Sickness as required. • Coordinate efficient operation of the warehouse. • Manage inventory accuracy through monitoring of daily warehouse activities, cycle counts, stock takes and audit of same to verify results. • Plan and coordinate labor (Approx 10 employees) and MHE. • Coordinate deliveries with carriers to ensure KPIs are achieved. • Train and monitor staff in standard operating procedures (SOPs) and safe work practices, including new employee inductions and tool box talks. • Continuously monitor the performance and activities of the warehouse through the use of KPIs, with a primary focus on cost controls. Marianas Express Lines Phils. October 2010 – February 2011 Import/ Export Documentation Specialist • Import-export clerks work with customs agents, warehouse staff, shipping companies and clients. Clerks help with shipping, receiving and record keeping for international transactions. Most of their working day is spent in an office atmosphere as they verify that all documentation adheres to import-export policies and laws. • Track shipments and communicate with clients about the package's progress. Coordinate shipping with customs agents for clearance on overseas deliveries. Deal with quotes from prospective shippers and handle claims with insurance companies if any shipment problems happen to occur. • Import-export clerk's main task is to provide efficient delivery logistics through data management. They fill out import-export documentation, compile carrier and route assignments, compute international fees for each shipment and keep track of shipment payments and quotas. Much of this work is done using automated systems that can identify shipments, collect data and register packages with government agencies. • Manage import and export office in such a way that all deadlines can be met. • Manage CSIR’s import and export processes in a cost effective and efficient way. • Ensure CSIR’s compliance to all regulations regarding Imports and Exports. • Managing contracts with external suppliers ensuring support to CSIR’s cost saving and cost avoidance objectives – including review of existing Import / Export supplier contracts. • Manage all financial duties regarding import and export processes in an effective and responsible way. • Build strategic, professional and ethical relationships with internal clients and external entities in the industry. • Maintain effective and professional relationships with external entities. • Ensure compliance with CSIR policies, procedures and IT standards. • Assist management in developing of procurement policies, procedures, processes. • Accurate and timeouts reporting of relevant management information to Strategic Procurement Manager. • Monitor and assist with the daily running processes in the Import and Export department. • Manage, control, check or assist with issuing of all Import / Export documents. • Manage staff of Import / Export Unit. • Plan and implement import/export strategy and activities consistent with • Meeting import/export deadlines •Overall aims and requirements staying cost effective to organization. • Maintain high level of accuracy concerning customs procedures and avoiding penalties • Difficult customer management and coping with huge workload. Nestle Phils. Inc. – Fastcargo Logistics March 2002 – July 2008 Logistics Specialist • Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers. • Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping. • Create policies or procedures for logistics activities. • Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management. • Establish or monitor specific supply chain-based performance measurement systems. • Implement specific customer requirements, such as internal reporting or customized transportation metrics. • Maintain metrics, reports, process documentation, customer service logs, or training or safety records. • Negotiate with suppliers or customers to improve supply chain efficiency or sustainability. • Plan or implement improvements to internal or external logistics systems or processes. • Recommend purchase of new or improved technology, such as automated systems. • Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues. • Supervise the work of logistics specialists, planners, or schedulers. • Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic freight information systems, to improve efficiency, speed, or quality of transportation services. • Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources. • Recommend optimal transportation modes, routing, equipment, or frequency. • Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies. • Develop risk management programs to ensure continuity of supply in emergency scenarios. • Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives. • Ensure carrier compliance with company policies or procedures for product transit or delivery. • Monitor product import or export processes to ensure compliance with regulatory or legal requirements. • Plan or implement material flow management systems to meet production requirements. • Design models for use in evaluating logistics programs or services. • Negotiate transportation rates or services. • Participate in carrier management processes, such as selection, qualification, or performance evaluation. • Train shipping department personnel in roles or responsibilities regarding global logistics strategies. • Review global, national, or regional transportation or logistics reports for ways to improve efficiency or minimize the environmental impact of logistics activities. • Conduct or review environmental audits for logistics activities, such as storage, distribution, or transportation. • Develop plans or set goals to reduce carbon emissions associated with storage or transport activities. • Implement or monitor carbon or environmental management, accounting, or audit systems. • Prepare or file environmental certification applications. • Ensuring that all set targets are achieved. • Negotiating the services of 3rd party carriers, couriers and haulage companies. • Managing supplier delivery performance and maintain supplier contracts.

Preferred Roles

Preferred Roles
An ideal company is one where I can utilize my skills and abilities and can gain more knowledge. An ideal job is one which gives self satisfaction to me. Location does not matter. I can work at any place as I can adapt to any new environment.

Salary Required

Salary Expectations
$550 per month

Qualifications

Which languages do you speak?
English, Filipino
Do you have a degree?
College
University attended?
Liceo de Cagayan University
Swap Start/End

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