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Jalal-ud-din | Customer Relations | United Arab Emirates

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Written by MiJobz 02947     November 01, 2013    
 
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Result oriented customer service professional with more than 7 years of management and quality assurance experience, looking forward to strengthen my career in the field of services and operations management and to effectively utilize the skills, knowledge and the experience gained towards developing optimum service strategies and training agents efficiently.

Jalal-ud-din - Customer Relations

Specialties: Functional Experience

  • Conflict Management 8 years
  • Services and Sales Management 8 years
  • Operations Management 8 years
  • Quality Assurance 7 years

Contact Details

Name
Jalal-ud-din
Country
United Arab Emirates

Personal

Gender
Male

Work Experience

Work Experience
• Customer Relations
DEWA
February 2011 – Present (2 years 10 months)

• Customer Relation Management
DEWA
February 2011 – 2013 (2 years)United Arab Emirates

• Operations Supervisor Client Services
i2c Inc.
March 2008 – September 2010 (2 years 7 months)Pakistan

• Operation Supervisor Customer Service
JKC, Customer Care Center
March 2007 – December 2007 (10 months)

• Customer Services Executive
TRG
January 2006 – November 2007 (1 year 11 months)

• Senior Technical Support Executive
trgworld.com
March 2006 – December 2006 (10 months)

• Interior Designer
KalamKaar
January 2005 – February 2006 (1 year 2 months)

• Senior Sales Executive
Kalamkaar Furniture As Art
January 2005 – January 2006 (1 year 1 month)
Past Employers
• DEWA, DEWA, i2c Inc., JKC, Customer Care Center, TRG, trgworld.com, KalamKaar, Kalamkaar Furniture As Art

Preferred Roles

Preferred Roles
• Desired Job Title: Customer Relations
• Desired Industry: Government Relations
• Desired Location: United Arab Emirates

Qualifications

Which languages do you speak?
English
Do you have a degree?
Master of Business Administration (MBA), Business Administration and Management, General
University attended?
University of Wollongong Dubai
Schools Attended
University of the Punjab, Lahore Graduate, Media/Journalism, A 2007 – 2009, University of Wollongong Dubai Master of Business Administration (MBA), Business Administration and Management, General 2012
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