Flexibility and willingness to take on new challenges has forged my reputation as a person who can enhance productivity as an individual or team member. My ability to analyze and resolve complex problems, and quickly learn new software and processes produces successful transition to new responsibilities or process improvements.
I have proven success as a Workforce Developer and Trainer for people in new positions as well as those learning updates for software and processes. My analytical skills paired with imaginative and didactic writing creates materials which drives employee understanding of training materials. My advanced communication skills and understanding of adult learning gives me the ability to teach people at all levels of ability and responsibility.
Technical Trainer | Soft Skills Trainer | Workforce Developer | Training Design
Advanced professional experiences include:
Workforce Development: Technical Training, Soft Skills Training, Operational Training. Needs
Analysis, Instructional Design for Training and Job Aides, Coaching for Success in the
Relationship Management: Interpersonal Communications, Client Liaison, Advocate for Career
Transition- Employers and Individuals, Problem Solving for mutual benefit, Vendor Partner for
Case Research and Communication
Technology: Technical Data Analysis, Complex Problem Analysis and Resolution,
IT/Corporate Customer Designate to Resolve Computer Hardware/Software Issues