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Hossain | Field Technician Level 2, Astoria, New York
Written by MiJobz 63449     October 14, 2013    
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I am a IT professional, I have hands on experience working as a contractor for several agencies and companies for the last 4-5 years. My goal is to get a job or career inside of a company that can benefit me and vice versa I can be a benefit to the company. I have vast knowledge with several OS's, computer hardware and software. Such as MS Office, Outlook, Exchange, Excel; I have worked with several different platforms. Also Have worked assisted with several Levels of Issues all the way up to Level 4, and then some.

Hossain - Field Technician Level 2

With great IT Skills also comes a great personality and great customer service skills so if you want a well seasoned IT all around then I am a potential candidate you are looking for. My resume is also attached with my profile do take a look and reach out if you feel I qualify for a position you have or know if anyone has, thank you for taking the time in viewing my profile. 

Contact Details

United States



Work Experience

Work Experience
• Tech 2
Time Warner Cable
August 2013 – Present (3 months)Paidge Avenue, New York City

• Level 1 Help Desk Specialist
April 2013 – April 2013 (1 month)Manhattan, NY
Worked closely with Team Leads/Supervisors
Unwired machines and setup new workstations for corporate office relocation at Weight Watchers.
Troubleshoot Hardware/Software/Network Issues
Imaged/Re-Imaged Desktops and Laptops
Troubleshoot MS Office, Excel, Outlook, Exchange Server
Supervised other Tech’s on tasks that needed to be completed

• Level 2 Computer Technician
Custom Computer Specialists
September 2012 – December 2012 (4 months)Long Island, New York
Migrated users onto the network and domain
Virus removal
Setup and replaced machines for whole campus.
PC troubleshooting
Performed data transfers
Installed and configured laptops, wired 36/30unit carts; throughout the 5 boroughs for Department Of Education.

• Lead Tech
NYC Department of Education
September 2010 – June 2012 (1 year 10 months)Manhattan, New York
Monitored and setup classroom, and office servers. Worked with department of education help desk along with Apple and Dell technicians.
Maintained and setup new hardware and software, setup and troubleshoot networks; assist and support teachers & students with instructional software, new programs and software that were implemented into the facility.
Maintain records of inventory.

• Administrative Assistant
LaGuardia Performing Arts Center
September 2010 – May 2011 (9 months)
Front desk support overseeing office coordination, filing.
Maintain confidentiality in all aspects of student, staff and agency information, built a clientele relationship with students and advisers.
Book-keeping, worked with Microsoft programs
Past Employers
• TEKsystems
• Custom Computer Specialists
• NYC Department of Education

Preferred Roles

Preferred Roles
• Desired Job Title: Computer Technician
• Desired Industry: Information Technology and Services
• Desired Location: New York area


Which languages do you speak?
Bengali, English
Schools Attended
Laguardia Community College Associate of Arts and Sciences (AAS), Computer Science 2009 – 2012


Hobbies & Interests
technology, computers, laptops, desktops, ipads, androids, iphones, xbox 360
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